Privacy is of paramount importance
to Keyfacts Canada. Wehave a clear understanding of the need for protection
of personal data and we take extraordinary steps to protect it.
The following statement outlines guidelines and policies relating to
the Security and Privacy of the Keyfacts Canada website and our handling
of Confidential data. This statement also discloses what type of information
is gathered, tracked and how that information is used.
Keyfacts Canada has a long history of commitment to the security and
protection of sensitive and confidential information contained within
our in-house and Internet based systems. We use advanced firewall and
SSL encryption technologies to protect the information that is sent to
us via our websites and also returned to our clients.
To ensure that your visit to our site is private, when you browse the
Keyfacts Canada website, information is not collected about your visit.
You can browse our site without any tracking or privacy concerns.
When you log into our website (using a pre-arranged confidential User
ID and Password), you enter into our secured area. This area is protected
by Secure Sockets Layer (SSL) Protocol with the latest encryption available.
This means that the information sent between your computer and our secure
computer is encrypted or scrambled while it is in transit. Unauthorized
individuals on the Internet cannot view the information. You can verify
that you are in a secure area by clicking on the small "lock" or "Key
indicator" located in the lower right hand side of your screen.
This will confirm the Security Certificate is in place and the level
of encryption you are working at.
User ID and Password
User ID and Passwords are issued through a "Security Supervisor" at
our clients’ location. This ensures that only those authorized to have
access will be granted the access. It is your responsibility to keep
your User ID and password confidential
Users with User Name and Password access may only order information from
our site. The computer that is authorized to retrieve confidential information
(such as reports and handling notes) will have to have a valid digital
certificate installed. Only with the combination of a user ID and password
on a computer with a security certificate installed can access this data.
As part of our commitment to provide access to only those who are authorized,
it is imperative you promptly notify Keyfacts Canada of any individual
who is no longer authorized to access the website. Keyfacts in turn will
then deactivate the User ID and password.
Passwords must be changed every thirty days. Any password not used in
30 days will become deactivated.
This website supports Internet Explorer ver. 5.0 and higher, with 128-bit
encryption level. Should you need to upgrade your browser, please visit
the Microsoft website.
This website does not support Netscape or any other browser.
For more information regarding encryption, please visit the Verisign
website at www.verisign.com.
Keyfacts Canada uses proprietary databases within our own secure Wide
Area Network. All information is treated as confidential and access is
only given on a need to know basis. We do not outsource any aspect of
our data processing and information is not shared with a third party
without the written consent of our clients or where required by law.
Keyfacts Canada maintains extensities in-house privacy policies and all
employees must review and sign their knowledge and adherence to these
policies. All employees must sign confidentiality agreements, which are
reviewed annually. Our Domain server governs our in house access and
each individual only has access to the information they require to complete
their day-to-day assignments.
Keyfacts Canada uses tracking software to monitor the usage of our website,
however this is done for internal use only and the information collected
is not sold or in any way distributed outside of Keyfacts Canada. This
monitoring helps us determine the effectiveness of the site and helps
with future design and programming changes. No personal information about
the user or their computer is acquired during this tracking.
We do not use "cookies" to monitor the web usage of our site.
Collection, Use and Disclosure of Information
Keyfacts Canada adheres to the Canadian Standard Association model for
Accountability – Keyfacts Canada is responsible for personal information
under its control and has designated Shirley Deneault-Killon, 1-800-663-1916 x 7117 as
its Privacy Officer who is accountable for the organization’s compliance
with the remaining principles;
Identifying Purposes – we only collects information for the purpose for
which it was retained. No information will be collected unless the purpose
Consent – Keyfacts Canada obtains the knowledge and consent of the individual
when required for the collection, use, or disclosure of personal information;
Limiting the Collection - the collection of personal information shall
be limited to that which is necessary for the purposes identified by
the organization. Information shall be collected by fair and lawful means;
Limiting Use, Disclosure and Retention - personal information shall not
be used or disclosed for purposes other than those for which it was collected,
except with the consent of the individual or as required by law. Personal
information shall be retained only as long as necessary for the fulfillment
of those purposes; which include maintaining files for audit purposes
and consumer disclosure as required by law;
Accuracy - personal information shall be as accurate, complete and up-to-date
as is necessary for the purpose for which it is used (recognizing that
information is collected from fallible human sources);
Safeguards - personal information shall be protected by security safeguards
appropriate to the sensitivity of the information;
Openness - an organization shall make readily available to individuals
specific information about its policies and practices relating to the
management of personal information;
Individual Access - upon request, an individual shall be informed of
the existence, use and disclosure of his or her personal information,
and shall be given access to that information. An individual shall be
able to challenge the accuracy and completeness of the information and
have it amended as appropriate;
Challenging Compliance - an individual shall be able to address a challenge
concerning compliance with the above principles to our Privacy Officer.
All information on our website or databases is subject to Canadian Copyright
law. You may not use, copy, distribute in any manner any information
contained on the website, except as stipulated in accordance with our
Agreement for Service or with the written permission of an Officer of